We use third-party Services Providers to monitor the use and behavior of the Platform for improving its performance, operation, maintenance and troubleshooting.
Skylight is a monitoring service provided by Tilde Inc.
Skylight is collecting various types of data as specified in their terms of service https://www.skylight.io/tos
Sentry is a monitoring service provided by GetSentry, LLC.
Sentry collects various types of data as specified in their data processing addendum: https://sentry.io/legal/dpa/
LogRocket is a customer experience monitoring service provided by LogRocket, Inc.
Intercom is a customer messaging service.
We provide paid products and services within the Platform. We use third-party services for payment processing.
We will not store or collect your payment card details. That data is provided directly to Stripe payment processors whose use of your personal data is governed by Stripe services agreement and respectively Stripe Connect account agreement:
Our Platform is not intended for use by children under the age of 18 ("Child" or "Children").
We do not knowingly collect personally identifiable data from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that data from our servers.
By registering on our Platform, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
If you wish to purchase any service made available through the Platform ("Purchase"), you may be asked to supply certain data relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the data you supply to us is true, correct, and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the service or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Some parts of the Platform are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly basis.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it, or we cancel it.
You have the right to terminate the agreement without incurring any costs, at any time and without cause, within 14 days counted from the first subscription date.
After the period of 14 days, you only can terminate the contract in relation to each Subscription renewals periods.
You may terminate the agreement or cancel your Subscription renewal through your online account page.
A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide us with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize the Platform to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we will notify you with further actions to be taken within a certain deadline date and with the full payment corresponding to the billing period.
The Company may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for Free Trial.
If you enter your billing information when signing up for Free Trial, you will not be charged by us until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, we reserve the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.
The Company, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Platform after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
The Platform allows you to create Collaborations with Talents and Venues which are offered and managed by the Platform Accounts. When you confirm a Collaboration for an Expertise or a Facility, you agree to pay all charges, taxes and applicable fees to the Venue or Talent Account owner, and other items identified during checkout. You also agree that the Platform may collect any deposit identified during checkout.
When you confirm a Collaboration, you are also entering in a contract directly with the Venue or Talent Account owner and are responsible for delivering the Expertise or Facility services defined in the terms and at the price specified in the Collaboration. The cancellation policy and any other rules, policies and requirements identified during the checkout become part of your contract with the other Account.
As a participant in a Collaboration, you are responsible for any booking modifications made on the Platform, and agree to pay any additional amounts, fees associated with the modifications.
When you cancel a Collaboration, the amount refunded to you is determined by the cancellation policy that applies to that Collaboration.
Our Platform allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post on or through the Platform, including its legality, reliability, and appropriateness.
By posting Content on or through the Platform, You, represent and warrant that:
You retain any and all of your rights to any Content you submit, post or display on or through the Platform and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content You or any third-party posts on or through the Platform. However, by posting Content using the Platform You grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Platform.
You agree that this license includes the right for us to make your Content available to other users of the Platform, who may also use your Content subject to these Terms. However you may opt out where possible from your Content being used through the Platform.
The Company has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through our Platform is the property of the Company or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
You may use the Platform only for lawful purposes and in accordance with Terms. You agree not to use the Platform:
Additionally, you agree not to:
The Platform is intended only for access and use by individuals with at least eighteen (18) years old. By accessing or using any of the Platform, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Platform.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Platform.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in our sole discretion.
The Platform and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of the Company and its licensors. The Platform is protected by copyright, trademark, and other industrial property rights, and other applicable laws. Our trademarks, designs, and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
You may provide us directly with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Platform ("Feedback").
You acknowledge and agree that:
In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
Our Platform may contain links to third party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree, that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss, caused or alleged to be caused, by or in connection with, use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.
We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.
These services are provided by the Company on an "as is'' and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content or materials included therein. you expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.
Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. without limiting the foregoing, neither Company nor anyone associated with Company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.
Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.
The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
Except as prohibited by law, you will hold us and our officers, directors, employees, harmless for any damage, however it arises (including attorneys' fees and all related costs and expenses of litigation and arbitration,), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim arising from any violation by you of any laws, or regulations, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages.
We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using the Platform.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of Portugal without regard to its conflict of law provisions. The Civil Court of Lisbon shall have sole jurisdiction to hear any dispute concerning the interpretation, application or validity of this Terms.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Platform and supersede and replace any prior agreements we might have had between us regarding the Platform.
We reserve the right to withdraw or amend our Platform service or material we provide via the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users.
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you.
By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform.
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
By using platform or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.
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